Opening Hours

Animal Viewing Hours:
Monday - Friday: 10am - 4pm
Saturday: 9am - 4pm

General Hours: 
Most Days: 9am - 5pm
Wednesdays:  10am - 5pm
CLOSED: Sundays and Public Holidays

Dog Training School Terms and Conditions

Vaccination certificates must be emailed to pac@rspca-act.org.au. Your dog must be up to date with their C5 vaccination to participate in our classes.

  • Bookings will not be confirmed without payment.
  • RSPCA ACT reserves the right to cancel or change any advertised activity when unavoidable.
  • Program activities are conducted by RSPCA ACT staff and contractors, on occasion with the assistance of volunteers (all hold current working with vulnerable person’s cards).
  • For safety reasons, participants must wear the appropriate clothing. Appropriate clothing includes a hat and closed toe shoes. Thongs and sandals are not acceptable footwear. A participant will be refused entry if not dressed appropriately. Participants are advised to wear sunscreen.
  • Participants can bring along one family member to the orientation (space limitations) and more family members to the training sessions. Each child must be supervised by an adult. Children must be able to participate in the orientation or training sessions without disrupting the class, otherwise you may be requested to leave the session and will not be credited for the missed session.
  • If a participant puts themselves, others or animals at risk, they will be removed from the program
  • A full refund or credit, less a $25 administration fee will be given if a cancellation is made with a notice period of seven (7) days or more; or
  • A 50% refund or credit, less a $25 administration fee will be given if cancellation is made with a notice period of less than seven (7) days’ notice but more than two (2) days’; or
  • No refund or credit will be given if cancellation made with a notice period less than 48 hours; or
  • No refund or credit will be given once classes commence
  • A refund may be given for special circumstances at the discretion of the Customer Service Manager. Requests for refund must be submitted via email to rspca@rspca-act.org.au
  • While the RSPCA ACT takes all reasonable precautions to ensure the safety of participants, all participants enter at their own risk and consent to taking part in training sessions. By enrolling in these programs you acknowledge that you understand this disclaimer and release RSPCA ACT and its employees, agents, volunteers and contractors from any liability whatsoever, to the extent permitted by law.