Opening Hours

Animal Viewing Hours:
Monday - Saturday: 10am - 3pm

General Hours: 
Most Days: 9am - 5pm
Wednesdays:  10am - 5pm
CLOSED: Sundays and Public Holidays

Retail Store

RSPCA ACT's retail store stocks products for all of your pet’s essential needs.

Feed your pet from as little as $0.90c* per day with Hill’s Science Diet. We have a diet specifically for your pet’s needs whether they require something special for their age, maybe they need a food to help them lose a little bit of weight, or do they have a skin or stomach condition? Come in and chat to our Pet Nutrition Experts who will discuss your pet’s dietary requirements and find the perfect diet.

All Hill's™ pet foods are marked with our guarantee. If you are not satisfied with Science Diet™ or Prescription Diet™ pet food products for any reason, simply return the unused portion to the place of purchase for a refund or replacement. Do you have an inquisitive pet? Or a pet that prefers to snuggle? Maybe a pet that gets into everything and hates to be left alone? We have a wide range of toys and treats to keep your pet entertained and enriched whether it is for in between naps or whilst you are a work for the day.

Did you know that some of our dogs in the shelter are not given food bowls and they work for their dinner eating out of a Kong? Or that some of our cats hate to use plastic bowls and instead prefer to drink out of ceramic? Does your pet have some strange eating habits or gulp their food? We will have the perfect feeding vessel for your pet, come in and we would love to fit the right product for you.

How many pets love their accessories!? Our range has a style for every pet. Collars with bling, buckles, rings, bright colours and most of all security and all colours have a lead that matches and maybe a customised ID tag that is printed in store as a finishing touch. Maybe you are after something more practical

Does your dog like to take you for a walk? We are the online suppliers in Canberra that stock 2Hound Freedom No-Pull Harnesses, These harnesses are designed to give you more control when walking your dog by attaching your lead to two rings located on the front and back of the harness. Bring your dog in-store for a demonstration and fitting. We love these so much that many of our dogs in the shelter a walked on these every day and allow a variety of people to take them on their walk.

All animals need regular grooming, even those with short coats! Regular grooming not only promotes healthy skin and coat, it will make your pet feel great. But don’t forget if your pet isn’t used to regular brushing, to start gently and use a soft brush. Our range caters to all coat types and our team will assist you to find the perfect brush and give you some tips on how to make grooming (including nail clipping!) a positive experience for you and your pet. Whilst you are here, don’t forget to pick up some shampoo and conditioner to make your pet smell clean and fresh.

Other products include:

  • Cat Scratchers
  • Cat Litter and Trays
  • Odour and Stain removal products
  • First Aid Kits
  • Beds
  • Car Harnesses
  • Carry Boxes
  • Gifts for People
  • For new pets we have created an Essential Package that includes everything you will need to get your new puppy or cat settled in.

Best of all you are supporting your local RSPCA continue their vital work, all profits from the RSPCA retail store goes directly back to our shelter animals.

Our retail store's opening hours are:

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 10am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday closed

Brands (Just to name a few)

  • Hill’s Science Diet
  • Hill’s Prescription Diet
  • PetMate Cat Litter
  • Kong
  • 2 Hounds Breeder’s Choice
  • Yummi Pet Products
  • Zolux
  • Huds N Toke
  • Bono Fido
  • Gigwi
  • Speedy Tag

If there is a particular product you are after, feel free to email us at and we will advise if the item is in-store or if we can order this in for you.

Take part in our loyalty program to receive a quarterly in-store voucher and hear about upcoming promotions and sales.

*average cost/100g canine + 65g feline adult diets